The location of the hotel was great! It was within walking distance of many key attractions and had plenty of restaurants nearby. The staff was also very friendly and helpful with recommendations for sightseeing. the rooms were clean and well-maintained.

The breakfast provided by the hotel was a bit disappointing. While there were a few options available, the quality of the food could have been better.

The entrance of the hotel is scarry and dificult to find. First impression is not good, as the door to enter in the hotel is a small blinded door in a old build. Rooms are ok!!

The receptionist and all of hotel's staffs are very cheerful and kind. My girlfriend forgot her iphone in the room before we checked out and she didn't notice. The girl at reception (it's very shame of me that, I didn't remember her name) called to me and informed that we forgot the phone. Thank you very much.

This hotel is perfectly located in the heart of the city, close to major attractions such as Palace Square and Nevsky Avenue. You'll enjoy spacious and clean rooms with excellent views of the surrounding areas and enjoy the friendly staff, available to help with anything from travel advice to laundry services. The buffet-style breakfast is a great value, with a variety of items to choose from.

The elevator is noisy and slightly concerning, with some guests reporting concerns about its reliability.

It has an excellent location, few minutes walk from Hermitage

The website information and what you are actually going to find in the hotel when you get there don't match

Location

Traffic noise, noise insulation in the rooms is not very good

Great location, near Hermitage and St. Isaac's Cathedral. Helpful English-speaking staff. Convenient 24-hour eateries and shops nearby. Reasonable taxi prices. Free spring water tanks. USB TV in room.

Nothing that I didn't like.

important :There are no a transfer service to/from St. Petersburg Train Station or Pulkovo Airport, which is a 15-minute drive away.They just suggest you something ;car or bus or metro

Helpful stuff, big rooms

Expensive comparing the conditions

Staying in this hotel made my trip to this city enjoyable. Everything was great, from the friendly and helpful staff to the fantastic location in the heart of the center of the city. The hotel facilities were comfortable, clean, and well-maintained. Additionally, transportation was very easy to find and parking was easily accessible.

Nothing, all was good.

Very good location

Breakfast in the weekend could be later, e.g by 11AM

Staff is so helpful, location is wonderful.

This hotel is perfectly located right in the center, close to everything. You can easily walk to many special attractions, including the famous Hermitage and Admiralty building. The staff at this hotel provides excellent service and are fluent in English. The rooms are spacious and comfortable, with basic amenities provided. The breakfast included is great, with a variety of options available in the kitchenette.

No significant issues, everything was satisfactory.

This hotel is in a terrific location. Staff were pretty helpful, but English a challenge which can be a problem for trafeller. Communication difficulties resulted in a wake up call left with one staff did not get passed to another and I almost missed my appointment.

Breakfast were less than remarkable. I am not sure how normal this is in Russia but having travelled in other Baltic countries I ould suggest an improvement.

The location was the first in the choice of the hotel. As I was seeking place for a young couple. the hotel was really value for money. The staff is well trained and pretty hospitable.

There are really no serious complains.